We always have one annual sale held on Black Friday. Other sales may happen throughout the year!

Don't miss out on these sales! Follow us at @rikilovesriki on Instagram, and keep an eye on RIKI LOVES RIKI Facebook page. You can also subscribe to receive RIKI LOVES RIKI emails about our sales by clicking the sign up button at the bottom right of this page!

During the year, we occasionally have spontaneous discounts on a product. All information about these impromptu sales and product discounts can be found on our social media accounts. 

Make sure that you don't miss out! Follow us at @rikilovesriki on Instagram, and keep an eye on both our RIKI LOVES RIKI Facebook page.

Click on the shopping bag icon in upper right-hand corner to go to "Your Shopping Bag" page and begin checkout. Enter your promo code (discount code) in the textbox marked "ENTER PROMO" and click "APPLY." When your promo code is accepted, it will be displayed at the top of the page.

Please note: Promo codes are not case sensitive, and only one promo code may be used per online order

If you have any changes or would like to cancel an order, please contact us as soon as possible and be able to provide your order number and email. If the order is caught in time, we can fix the issue prior to shipping. If not, we will find the best solution to fix the issue at hand. 

Please Contact Us with your name and order number, and a GLAMCOR Customer Service Representative will respond to you as quickly as possible.

GLAMCOR accepts the following credit cards: Visa, MasterCard, American Express, Discover Card, and PayPal. We also offer payment plans with Afterpay, Klarna and Shopify Payment Plans.

Please note: For your security, the billing name and address must match the credit card used for payment. We reserve the right to cancel any order that does not match this criteria. Our Credit Card Fraud Prevention Department will contact you if any further information is needed in order to securely process your order. 

All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

When placing an order using a credit card, two transactions will be posted to your account:

1) When your order is authorized, the issuing bank for your credit card will place a hold on the funds in your account in the amount of your purchase. This action reserves the funds for the pending charge.

2) Once you are charged (when we manually process the order, not when Shopify authorizes your order), funds for the purchase amount will be removed from your account. 

If the order is altered or cancelled prior to shipment, the charge may vary from the amount of the authorization hold. If an order is cancelled, the issuing bank will remove the authorization hold. For details on the removal of authorization holds, please contact the issuing bank's customer service. Because this process is specific to each bank, we regret that we cannot provide assistance with the removal of authorization holds.

Protect your product with an EXTENDED WARRANTY!

- Full Coverage from Date of Purchase

- 100% Parts and Labor Coverage

- Includes Accidental Damage

RIKI LOVES RIKI has partnered with our friends over at Consumer Priority Service to offer extended warranties for most of our products! Simply add the extended warranty on the applicable item right next to where you would add the item to cart!

No, actually it's an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren't offered by manufacturers like accidental damage & free shipping.

A Replacement Plan is available for products under $150. If the product fails, you will be reimbursed for what you paid for the product minus shipping and tax.

A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!

For the Replacement Plan, your coverage provides for a one-time replacement of the covered product.

For the Repair Plan, you are covered for a period of up to three years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.

Coverage begins on the 31st calendar day from when you purchased your product.

Yes! CPS Warranties are transferable between owners.

Unfortunately the CPS Warranty does not cover lost or stolen products.

Zero dollar deductible for the Replacement Plans and the Repair Plans.

Methods & Pricing: (All prices are in USD)

• FedEx or UPS Ground- $9 for orders under $50; Free for orders over $50

• FedEx 2nd Day* (order by 11am EST only): $23 for one item; $3 for each additional item in the order

*2nd Business Day- this method does not apply for delivery on Saturday & Sunday. 

• FedEx Next Day* (order by 11am EST only): $33 for one item; $3 for each additional item in the order

*Next Business Day- this method does not apply for delivery on Saturday & Sunday. 

Shipping Times:

• Orders are generally shipped the day after the order is placed.

• Ground shipping is generally very fast. We have a warehouse in Mira Loma, CA, and it is our hub. Shipping to the west coast takes about one day after it leaves our warehouse. As you go farther away from CA the shipping time increases, and it maxes out at five days. Generally to reach central US states is three (3) days, and to the east coast is four to five (4-5) days.

• FedEx 2nd Day: if the order is placed before 11am EST, the order will arrive 2 business days after the order is placed. If the order is placed after 11am EST, the order will arrive 3 business days after the order is placed. 

• FedEx Next Day: if the order is placed before 11am EST, the order will arrive the next business day. If the order is placed after 11am EST, the order will arrive in 2 business days. In addition, orders that are placed over the weekend will be shipped out Monday and arrive on Tuesday.

*At this time, US shipping does not apply to the following US territories: Puerto Rico, Virgin Islands, Palau, and Guam. We apologize for any inconvenience!

We are here to help, so please do not hesitate to Contact Us with any questions! 

We ship all around the world! No matter where you live, GLAMCOR will ship to your address!

Methods & Pricing:(All prices are in USD)

• China & Hong Kong- SF EXPRESS: $5 for orders under $130, Free for orders over $130

• Australia, Canada, & New Zealand-DHL EXPRESS AU & CA: $25 for orders under $130, Free for orders over $130

• US Territories (Puerto Rico, Virgin Islands, Palau, and Guam)-DHL EXPRESS: $25 for orders under $250, $65 for orders over $250

• Europe, Africa, North America, South America, Oceania, Asia- DHL EXPRESS: $25 for orders under $250, $65 for orders over $250

*** Customers from Brazil- please purchase lights through https://www.glamcorbrasil.com/ ***

Shipping Times:

• Ships the same or following business day.

• You are responsible for all import duties, taxes, and any other costs imposed upon you for receiving a shipment from us into your country. We are here to help, so please do not hesitate to Contact Us with any questions! 

• Generally, you will receive your order 3-5 days after it has been shipped. 

Additional Information:

PLEASE DO NOT IGNORE YOUR DHL EXPRESS SHIPMENTS! 

Wait a second! What happens if you refuse, ignore, or not take delivery of your DHL Express shipment from us? Well, that's unfortunate for both of us. If DHL returns your merchandise to our factory, you are responsible for the shipping costs to and from our facility including but not limited to the import duties we pay to accept the return of the merchandise. We will provide proof of costs from DHL Express for the return. Your merchandise will still be considered yours, and unless under a previously arranged agreement, your merchandise will be placed in our warehouse until such time as you are ready to have it shipped back to you within 180 days after receipt of your merchandise in our facility. Re-shipping will be charged the negotiated rate. After 180 days, all unclaimed merchandise will be moved to our abandoned merchandise area and made property of GLAMCOR. In the event that DHL Express destroys the merchandise as a result of non-delivery to you, your merchandise is non-recoverable and no credit will be given to you from us for the loss. Merchandise is destroyed upon consideration of the shipping costs versus product value. For instance, if we ship a USD $15 item which incurs USD $10 of shipping to you and $10 of shipping back to us, we would opt to have DHL Express destroy the merchandise on your behalf. You are responsible for all import duties, taxes, and any other costs imposed upon you for receiving a shipment from us into your country. We are here to help, so email us at realperson@glamcor.com in case you need any questions answered! 

Once you receive your order you can receive a full refund if the package is unopened by communicating with us (realperson@glamcor.com) within seven (7) days of delivery. After the seventh day (7th) you will receive store credit until the fourteenth (14th) day. After 14 days the merchandise is not refundable. We will arrange return shipping through our UPS account.

If you would like to exchange anything just drop us an email to realperson@glamcor.com. There are real people behind the email address covering different time zones. We can help you with the exchange.

Yes! There is no need to worry about selecting a power supply option when adding a light or mirror to your shopping cart! No matter where you live, we will send the power supply that corresponds with the shipping address entered during the checkout process. If you have any other questions about this process, please contact us at help@rikilovesriki.com!